BUSINESS CONTINUITY & BACKUP

Backup and Disaster Recovery That Keeps You Trading

Hardware fails and ransomware strikes without warning. Automated backups across multiple locations, with recovery plans we actually test, mean an incident costs you minutes or hours rather than days.

BACKUP VS CONTINUITY

What Is Business Continuity and Disaster Recovery?

A backup is a copy of your data. Disaster recovery is the tested process for restoring systems from that copy after a failure or attack. Business continuity is the wider plan for keeping your company operating while that happens.

A small business needs a plan for each, because a backup nobody has tried to restore is only a hope.

Don't Leave Your Backup Until Tomorrow

QUICK CHECK

Could Your Business Survive a Major Data Loss?

Answer these honestly:

  • Is all critical business data saved centrally, rather than on individual desktops?
  • Is it backed up automatically every day, or more often?
  • Is at least one copy stored off-site and protected from ransomware?
  • Has anyone tested a full restore in the last six months?
  • Do you know how long it would take to get back up and running?
  • Are your Microsoft 365 emails and files backed up separately?

If you answered “no” or “not sure” to any of these, it’s time for a review.

TWO NUMBERS THAT MATTER

Understanding RPO and RTO

Recovery Point Objective (RPO) is how much data you can afford to lose, measured in time. An RPO of one hour means backups run at least hourly.

Recovery Time Objective (RTO) is how quickly systems must be working again after an incident. An RTO of four hours means you expect to be operational within four hours.

We agree both with you, then design and test your backup around them.
WHAT'S INCLUDED

Backup and Recovery, Fully Managed

Automated Snapshots

Servers and critical systems captured on a frequent schedule with no manual steps. [CONFIRM: frequency]

Multi-Location Storage

Copies on site for fast restores and in secure cloud storage for protection against fire or flood. [CONFIRM: UK data centres]

Immutable Backups

Copies that can't be altered or deleted for a set period, even by an administrator, so ransomware can't destroy them.

Microsoft 365 Backup

Independent protection for Exchange Online, OneDrive, SharePoint and Teams. [CONFIRM: Barracuda]

Monitoring & Test Restores

Every job checked by our engineers, with scheduled test restores to prove recovery works.

Rapid Failover

Critical servers started from backup copies while failed hardware is repaired, keeping downtime to a minimum. [CONFIRM]

INDUSTRY BEST PRACTICE

The 3-2-1 Backup Rule

We build every client’s backup around this principle, with immutable cloud storage as the isolated copy.

3 Copies

Your live data plus two separate backups.

01
2 Storage Types

Such as a local backup appliance and the cloud.

02
1 Off Site

Isolated, so a single incident can't reach every copy.

03
RANSOMWARE RECOVERY

Recover Without Paying the Ransom

When ransomware encrypts your files, the fastest way back is clean, untouched backups. Because our backup copies are immutable and stored separately from your network, attackers can’t encrypt or delete them. Paying a ransom offers no guarantee of getting your data back, and UK law enforcement advises against it.

STAYING OPERATIONAL

Business Continuity Covers More Than Files

A continuity plan also asks what happens if the internet drops or the office can’t be used. We have designed resilient setups for clients who can’t afford to stop, including:

  • Secondary internet connections from a different provider
  • Uninterruptible power supplies for servers and network kit
  • Cloud phone systems that work from anywhere
  • Remote access so staff can work from home at short notice
  • A written IT recovery plan with contacts and priorities

Resilience Built Around Your Business

FAQS

Backup & Disaster Recovery FAQs

Backup is the process of copying data so it can be restored. Disaster recovery is the plan and technology for getting systems working again after an incident, including how quickly and in what order. You need both.

Critical business data should be backed up automatically at least daily, and for busy systems several times a day. The right frequency depends on how much work you could afford to lose, known as your Recovery Point Objective.

If you have clean, isolated backups, yes. We restore from the most recent safe copy after removing the infection. Without protected backups, recovery may not be possible, which is why immutable off-site backup is standard for our clients.

Not in the way most businesses assume. Microsoft keeps the service running but deleted data is only recoverable for a limited time. An independent Microsoft 365 backup means a deleted mailbox or encrypted file can still be recovered.

We monitor every backup job daily and carry out scheduled test restores. Contracted clients receive reporting on backup status as part of their regular reviews.

Backups are held on site for fast recovery and in secure cloud storage off site. [CONFIRM: UK-based data centres]

RELATED SERVICES

Protect Every Part of Your Business

Cybersecurity & Data Protection

Stop attacks before you need to recover from them.

Cloud Solutions & Microsoft 365

Hybrid cloud and Azure resilience for your servers.

Network Infrastructure & Office Moves

Backup internet and resilient office networks.

Don't Leave Your Backup Until Tomorrow

Find out how long it would really take your business to recover.