ABOUT OUTSOURCED IT

Your IT Department, Based in Biggleswade

We have supported businesses and charities across Bedfordshire and the surrounding counties for over 20 years. Local engineers, enterprise experience and plain-speaking advice.

WHO WE ARE

Enterprise Experience, Small Business Service

Outsourced IT is a managed service provider for small and medium-sized organisations. We take on the whole job: the helpdesk your staff call, the monitoring that spots problems first, the security that keeps you trading and the planning that stops IT becoming an emergency.

Our founding directors bring experience from industry leaders including IBM and Computacenter, so you get enterprise-grade thinking applied at a sensible scale for a business of your size.

20+ Years Supporting Local Businesses

HOW WE WORK

What You Can Expect From Us

The things our clients tell us matter most.

Plain English, Always

We explain what is wrong, what it will cost and what we recommend, without hiding behind jargon.

Engineers Who Know You

You deal with people who already understand your setup, not whoever happens to pick up the phone.

We Come to You

When a problem needs hands on hardware, an engineer travels to your office across our 40-mile area.

Security as Standard

Protection, patching and backups are built into the service rather than sold as an afterthought.

Predictable Costs

One monthly fee you can budget for, with no surprise invoices every time something breaks.

In It for the Long Term

Several of our clients have been with us for over a decade, including a national charity.

WHO WE SUPPORT

Business and Organisations Only

We work with SMEs, charities and professional practices within 40 miles of Biggleswade, covering Bedfordshire, Hertfordshire, Cambridgeshire and Huntingdonshire. We do not offer walk-in or domestic computer repairs, which means our whole team stays focused on keeping organisations trading.

ACCREDITATIONS

Partners and Accreditations

We work with the manufacturers and platforms our clients rely on.

[PARTNER LOGO STRIP PLACEHOLDER]

Dell, HP, Microsoft, Barracuda, ISL Online

[CONFIRM: current partner programme names and tiers before publishing any badge]

LOCAL ACCOUNTABILITY

The Local Bedfordshire Choice

Based in the heart of Bedfordshire, we provide the immediate on-site support and local accountability that national call centre providers simply cannot match. When something serious happens, you get a named person who knows your business, not a ticket number in a queue.

COMMON QUESTIONS

About Outsourced IT

We have supported businesses and organisations across Bedfordshire and the surrounding counties for over 20 years.

We are based in Biggleswade, Bedfordshire, and provide on-site support to businesses within roughly 40 miles, covering Bedfordshire, Hertfordshire, Cambridgeshire and Huntingdonshire.

No. We provide contracted IT support to businesses, charities and other organisations only.

[CONFIRM: typical and minimum client size]

Yes. Co-managed support gives in-house IT staff holiday cover, expert escalation and access to our monitoring and security tools.

Book an IT review. We look at your systems, security and risks, then give you a clear written recommendation with costs.

Let's Talk About Your IT

Tell us what is working and what is not. We will tell you honestly what we would change.