Last updated: [CONFIRM: set to launch date]
Welcome to outsourced-it.co.uk (the “Website”). At Outsourced IT, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Outsourced IT Ltd
36 Gale Drive, Biggleswade, Bedfordshire, SG18 0JQ [CONFIRM: registered address and company number]
Website: outsourced-it.co.uk
Email: info@outsourced-it.co.uk
Phone: 01767 600604
We are the data controller for any personal data collected through our website.
2. What Personal Data We Collect
- Contact details: if you submit an enquiry form, such as your name, email address and phone number
- Website usage data: such as IP address, browser type and pages visited, via Google Analytics
- Technical data: including device type, operating system and referral source
- Other data: if you voluntarily share it with us, for example through emails or contact forms
3. How We Use Your Data
- Respond to your enquiries
- Improve the performance, usability and security of our website
- Monitor traffic and usage trends through Google Analytics
- Comply with our legal obligations
We do not use your data for profiling or automated decision-making.
4. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to collect standard internet log information and visitor behaviour details in an anonymised form. It helps us understand how users interact with our website, which pages are visited most often, and what browsers and devices are used.
Google Analytics does not identify individuals. Data collected may be transmitted to and stored on Google servers, which may be located outside the UK or EEA, with appropriate safeguards in place. You can opt out using the Google Analytics Opt-out Browser Add-on.
5. Legal Bases for Processing
- Consent: for non-essential cookies such as Google Analytics, requested via our cookie banner
- Legitimate interest: for responding to enquiries and maintaining website security
6. Sharing Your Data
We do not sell your data. We may share it with Google through Google Analytics, with service providers who help us manage our website and email communications, and with authorities if legally required. All third parties are obliged to keep your data secure and confidential.
7. Cookies
We use cookies to enable core site functionality and to analyse visitor behaviour via Google Analytics. On your first visit we ask for your consent via a cookie banner. You can manage your preferences or disable cookies through your browser settings. For full details, see our Cookie Policy.
8. Data Retention
We retain personal data only as long as necessary. Contact form data is kept for up to 12 months unless required for longer. Google Analytics data is typically retained for 14 months.
9. Your Rights
You have the right to access your personal data, correct inaccuracies, request erasure where applicable, object to or restrict certain uses of your data, withdraw consent at any time, and lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, email info@outsourced-it.co.uk or see our Right to be Forgotten page. [CONFIRM: correct email for data requests]
10. Security
We implement appropriate technical and organisational measures to protect your data.
11. Third-Party Links
We may link to other websites. This policy applies only to outsourced-it.co.uk. Please read the privacy policies of any third-party sites you visit.
12. Updates to This Policy
We may revise this Privacy Policy occasionally. The date at the top indicates the latest version.